FAQ’s about our Placement Service

What is your placement service?

Our placement service is a way of you finding the best private staff available within a set of strict criteria you set for us. It entails us starting a search by getting a good idea of what you want including: budget, hours and experience level we call this your search criteria. We will then pick out the best of the bunch from our pre-registered pool of candidates and some instances based on geographical location and availability applicants from advertising. We then introduce the best of the best to you for selection and finally an offer for the candidate of your choice.

What are the costs?

We charge a Placement or Temporary Placement fee dependent on the type of placement you need.

Placement Fee - Usually a percentage of the gross annual salary of the candidate.

Temporary Placement Fee - Usually a weekly fee for the duration of the term of the candidates employment with you.

Do I need to pay anything upfront?

No, Our service is without obligation and you do not have to pay a single penny until you have selected and have offered one of our candidates employment.

What if things don’t work out with my chosen candidate?

We recognise that sometimes things don’t always pan out the way we expect them to and that’s why we underwrite every permanent placement with a 16-Week-Guarntee, the longest in the industry. For any reason no questions asked we will replace your candidate free of charge within that 16 Week period.

What is different about Aunt Jessica Cares?

In short the Calibre of our Candidates and Our Consultative approach. We have been placing private staff for over 30 years and we do it well. We tailor every search making it bespoke and one that matches to every need and requirement you may have. We don’t try to fit square pegs into round holes we work with you with empathy to find you the best fit.

How can I trust your Candidates?

We understand the importance of our respobibilties as a placement agency that places private staff including childcare staff and that is why we have one of the most demanding and stringent referencing checks in the industry. Every candidate has undergone our multi-platform enhanced referencing check including: DBS (Disclosure and Barring Service) check showing any and all spent and unspent convictions, cautions, reprimands and final warnings, information held by local police that’s considered relevant to the role and whether the candidate is on the list of people barred from doing the role. We also check public records, social media, references, qualifications, identification with Experian preventing any fraudulent claims of identity and obtain a testimony of character to ensure that every candidate has a good temperament.

Who is the employer?

In short you are, we act as a placement agency and introduce you to the perfect candidate. You are ultimately responsible for Payroll, Insurance and Registration with HMRC. However there are many agencies that can help you with this such as StaffTax and NannyTax. For Temporary placements we are happy to assume this role and will handle payroll.

How can I pay my Invoice?

All our invoices are sent out upon offer and acceptance. You will receive a electronic invoice from where you can settle it online by credit/debit card we also accept bank transfer and payment by debit/credit card over the phone. We welcome all major cards including: VISA, MasterCard, American Express and Discover.

Why use Aunt Jessica Cares’ Placement Service?

Our placement service can take the stress out of finding staff yourself, we have a pool of pre-registered candidates who have either come by recommendation or applied directly but passed our rigorous referencing checks. We also filter out unsuitable candidates. Not only does this take the worry out of the hiring process but also saves you time so you can focus on what’s important to you. Our service is completely without obligation so you can have the greatest confidence that we truly want to find you the best fit.

When are you open?

Our offices are open from 9am - 6pm Weekdays and 10am - 2:30pm on Saturdays and 9am - 12pm on Sundays. However due to the number of countries we operate in and the demand of different timezones we are able to take calls 24/7 and our Recruitment Consultants are able to take calls out of usual office hours. We always work on clients schedule not the other way round.